Privacy Policy
Last updated 20 October 2026
Who we are
DialPipeline books sales meetings for home-service and trade companies, and sells DialPipeline Data. It is operated by David Vaz d/b/a PHAORA, 23 Ellsmere Street, Worcester, MA 01604. Questions about this policy go to hello@dialpipeline.com.
What we collect
- What you give us. Your name, business name, email address, phone number, website and what you are interested in, when you fill in the form on this site or set up an account.
- Your account. Your meetings, towns and trade, the agreement you sign, and billing details. Card payments are handled by Stripe; we do not store full card numbers.
- Calls and messages with us. Records of the calls, texts and emails between you and DialPipeline. Calls may be recorded, with notice where the law requires it.
- Business contact details. Names and numbers of businesses, property managers and associations from public records and business listings, which we use to call businesses on our clients' behalf.
- If you apply to call with us. Your name, contact details and tryout calls, to review your application.
- This website. Page-visit counts through Vercel Web Analytics, which does not use cookies.
How we use it
To run your account: to book, confirm, move and remind you of meetings, to send account notices, to bill, and to answer you when you write or call. We do not use your details for anything else.
Text messages
If you give us your mobile number and agree to texts, we send account and meeting messages: setup-call confirmations and reschedule links, new and moved meeting notices, and reminders. We do not send marketing texts.
Message frequency varies with your account. Message and data rates may apply. Reply STOP to stop texts at any time, START to start them again, and HELP for help, or write to hello@dialpipeline.com.
We do not sell, rent or share your mobile number or your text-message consent with third parties or affiliates for their marketing or promotional purposes. Text-message opt-in data and consent are not shared with any third party, except the phone carriers and providers that deliver our messages.
Who we share it with
- The business your meeting is with, the details that meeting needs.
- Providers that run our systems (hosting, email, phone and text carriers, payments), only so they can provide their service to us.
- When the law requires it.
We do not sell personal information.
Your choices
Reply STOP to any text to stop texts. To see, correct or delete what we hold about you, or to stop calls, write to hello@dialpipeline.com. We keep information while your account is open and as long as we need it to provide the service and meet our legal duties.
Children
DialPipeline is for businesses and is not meant for anyone under 18.
Changes
When this policy changes, the date at the top changes with it.